Book Chapter

Determinants of Student Satisfaction with Campus Residence Life at a South African University

Ferdinand Botha, Jen Snowball, Vivian De Klerk, Sarah Radloff

A New Research Agenda for Improvements in Quality of Life | Social Indicators Research Series | Springer, Cham | Published : 2015


Factors outside the classroom can contribute to academic success as well as the achievement of important outcomes such as the appreciation of human diversity. Striving towards equality of residence life satisfaction is thus important for academic outcomes and for the development of well-functioning citizens. This study is based on the 2011 Quality of Residence Life (QoRL) Survey, conducted at a South African university, comprising roughly 2,000 respondents. The study investigates the association between satisfaction with QoRL and (i) residence milieu and characteristics, (ii) direct and indirect discrimination, (iii) perceptions of drug and alcohol issues in residence, (iv) safety, and (v) i..

View full abstract


Funding Acknowledgements

We thank an anonymous referee for comments and suggestions. We also thank Alan Collins, Gavin Keeton, Geoff Antrobus, and participants at the 11th Conference of the International Society for Quality of Life Studies during 1-4 November 2012 in Venice, Italy, for helpful discussions and suggestions. The financial support of Economic Research Southern Africa (ERSA) is acknowledged.