Motivational Goals for using Electronic Health Record Applications

Abstract

The deployment of Electronic Health Records (EHRs) across Australia has provided a platform of possibilities for new technology developers. However, the lack of enthusiasm by multiple health-care providers and patients reveals how many existing applications fail to address the needs of these stakeholders. We conducted interviews with GPs and software company representatives (being partners of our Living Lab) to understand their goals of engaging with EHR-enabled technology, with a focus on their emotional goals. We then constructed a motivational goal model to represent the technology goals that are relevant to our case study. This approach to gathering technology requirements enabled us to ..