Conference Proceedings

Motivational Goals for using Electronic Health Record Applications

Rachel Burrows, Sonja PEDELL, Leon Sterling, Timothy Miller, Antonette Mendoza

European Network of Living Labs (ENoLL) | Published : 2018


The deployment of Electronic Health Records (EHRs) across Australia has provided a platform of possibilities for new technology developers. However, the lack of enthusiasm by multiple health-care providers and patients reveals how many existing applications fail to address the needs of these stakeholders. We conducted interviews with GPs and software company representatives (being partners of our Living Lab) to understand their goals of engaging with EHR-enabled technology, with a focus on their emotional goals. We then constructed a motivational goal model to represent the technology goals that are relevant to our case study. This approach to gathering technology requirements enabled us to ..

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Awarded by Australian Research Council

Funding Acknowledgements

This research has been conducted in collaboration with Nigel Ball, Founder of Elthi Solutions and funded by the Australian Research Council Discovery Grant DP160104083 Catering for individuals’ emotions in technology development.