Authentic engagement: A conceptual model for welcoming diverse and challenging consumer and survivor views in mental health research, policy, and practice
Indigo Daya, Bridget Hamilton, Cath Roper
INTERNATIONAL JOURNAL OF MENTAL HEALTH NURSING | WILEY | Published : 2020
As involvement of consumers/survivors in planning, delivery, and evaluation of services has increased, expectations of authentic and effective engagement, versus tokenism, have also risen. Different factors contribute to, or detract from, authentic engagement. Writing from mental health consumer/survivor and nursing positioning, respectively, we aim to redress the common problem of including only a narrow range of views and voices. This paper introduces a conceptual model that supports leaders in research, clinical, service, and policy roles to understand the necessity of engaging with a broader spectrum of consumer/survivor views and voices. The model draws on published consumer/survivor ma..View full abstract
A research project is currently underway by the authors to validate the conceptual model described in this paper, via qualitative analysis of publicly available consumer/survivor narratives. This research is funded by a Community Fellowship Grant from the Melbourne Social Equity Institute at the University of Melbourne, with support from the Victorian Mental Illness Awareness Council (VMIAC). The Centre for Psychiatric Nursing, University of Melbourne, is supported by the Department of Health and Human Services.