Journal article

Are We on the Same Page? Family and Museum Staff Perceptions of Engagement and Learning

Robert Brown, Neryl Jeanneret, Jennifer Andersen

VISITOR STUDIES | ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD | Published : 2019

Abstract

Museums are designed to engage families with young children with a welcoming, safe and stimulating environment and museum staff are central to achieving this mission. What staff know about and how they interact with young children and their parents, however, is rarely investigated. This article presents research involving staff and families interacting in a large city museum. The research sought to document and compare a sample of family and staff views and experiences, with the findings showing a positive alignment of views in relation to goals, engagement and learning. Perceptions of if, when and how staff should interact with families are varied and contextualized, highlighting how staff ..

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Grants

Funding Acknowledgements

This study was supported by the McCoy Seed Funding Scheme granted to Neryl Jeanneret at The University of Melbourne for Interpreting and Enabling Child and Family Engagement in Museums.