Factors Influencing the Implementation of a Hospitalwide Intervention to Promote Professionalism and Build a Safety Culture: A Qualitative Study
Lisa N McKenzie, Louise Shaw, Joanne E Jordan, Marliese Alexander, Mark O'Brien, Sara J Singer, Elizabeth Manias
JOINT COMMISSION JOURNAL ON QUALITY AND PATIENT SAFETY | ACADEMIC PRESS INC ELSEVIER SCIENCE | Published : 2019
BACKGROUND: There is widespread recognition that creating a safety culture supports high-quality health care. However, the complex factors affecting cultural change interventions are not well understood. This study examines factors influencing the implementation of an intervention to promote professionalism and build a safety culture at an Australian hospital. METHODS: The study was completed midway into the three-year intervention and involved collecting qualitative data from two sources. First, face-to-face interviews were conducted pre- and mid-intervention with a purposely selected sample. Second, a survey with three open-ended questions was completed one year into the intervention by cl..View full abstract
This research was jointly funded by Melbourne Health and the Cognitive Institute.