Journal article

User experiences with a smartphone type 2 diabetes coaching app: a qualitative study exploring user characteristics, app preferences and engagement. (Preprint)

Shaira Baptista, Greg Wadley, Dominique Bird, Brian Oldenburg, Jane Speight

JMIR Publications Inc.


BACKGROUND Diabetes self-management apps have the potential to improve self-management by people with type 2 diabetes. Although efficacy trials provide evidence of health benefits, premature disengagement from apps is common. Therefore, it is important to understand factors that influence engagement in real-world settings. OBJECTIVE To evaluate the ‘My Diabetes Coach’ self-management app in terms of users’ experiences over a nine-month period, and explore how user characteristics, the context of app use and the features of the app interact to influence user engagement. ..

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