Journal article

Complaint risk among mental health practitioners compared with physical health practitioners: a retrospective cohort study of complaints to health regulators in Australia

Benjamin G Veness, Holly Tibble, Brin FS Grenyer, Jennifer M Morris, Matthew J Spittal, Louise Nash, David M Studdert, Marie M Bismark



OBJECTIVES: To understand complaint risk among mental health practitioners compared with physical health practitioners. DESIGN: Retrospective cohort study, using incidence rate ratios (IRRs) to analyse complaint risk and a multivariate regression model to identify predictors of complaints. SETTING: National study using complaints data from health regulators in Australia. PARTICIPANTS: All psychiatrists and psychologists ('mental health practitioners') and all physicians, optometrists, physiotherapists, osteopaths and chiropractors ('physical health practitioners') registered to practice in Australia between 2011 and 2016. OUTCOME MEASURES: Incidence rates, source and nature of complaints to ..

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Awarded by Australian Research Council - Australian Government

Funding Acknowledgements

This work was supported by the National Health and Medical Research Council and the Australian Health Practitioner Regulation Agency through a Partnership Grant awarded to the University of Melbourne, and the Royal Australian and New Zealand College of Psychiatrists through a New Investigator Grant awarded to Benjamin Veness. Matthew Spittal is a recipient of an Australian Research Council Future Fellowship (project number FT180100075) funded by the Australian Government.