Conference Proceedings
Acceptability of an embodied conversational agent for type 2 diabetes self-management education and support via a smartphone app: Mixed methods study
S Baptista, G Wadley, D Bird, B Oldenburg, J Speight
Jmir Mhealth and Uhealth | JMIR PUBLICATIONS, INC | Published : 2020
DOI: 10.2196/17038
Abstract
Background: Embodied conversational agents (ECAs) are increasingly used in health care apps; however, their acceptability in type 2 diabetes (T2D) self-management apps has not yet been investigated. Objective: This study aimed to evaluate the acceptability of the ECA (Laura) used to deliver diabetes self-management education and support in the My Diabetes Coach (MDC) app. Methods: A sequential mixed methods design was applied. Adults with T2D allocated to the intervention arm of the MDC trial used the MDC app over a period of 12 months. At 6 months, they completed questions assessing their interaction with, and attitudes toward, the ECA. In-depth qualitative interviews were conducted with a ..
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Awarded by National Health and Medical Research Council
Funding Acknowledgements
The MDC randomized controlled trial was conducted with funding from a National Health and Medical Research Council partnership grant (ID1057411), with additional financial and in-kind support provided by Diabetes Australia, Diabetes Queensland, Diabetes Victoria, Diabetes Western Australia, and Roche Diabetes Care. The development of the MDC app was the result of a collaboration among the University of Melbourne, Bupa Australia, The Bupa Foundation, and Clevertar. SB is supported by a postgraduate scholarship from the National Health and Medical Research Council, Australia, and Diabetes Australia. JS is supported by core funding to the Australian Centre for Behavioural Research in Diabetes, derived from the collaboration between Diabetes Victoria and Deakin University.