Conference Proceedings

We are the change that we seek: Information interactions during a change of viewpoint

D McKay, S Makri, M Gutierrez-Lopez, A MacFarlane, S Missaoui, C Porlezza, G Cooper

CHIIR 2020 - Proceedings of the 2020 Conference on Human Information Interaction and Retrieval | ACM | Published : 2020


There has been considerable hype about filter bubbles and echo chambers influencing the views of information consumers. The fear is that these technologies are undermining democracy by swaying opinion and creating an uninformed, polarised populace. The literature in this space is mostly techno-centric, addressing the impact of technology. In contrast, our work is the first research in the information interaction field to examine changing viewpoints from a human-centric perspective. It provides a new understanding of view change and how we might support informed, autonomous view change behaviour. We interviewed 18 participants about a self-identified change of view, and the information touchp..

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Funding Acknowledgements

We would like to thank our interviewees for participating. This work was supported by the Google News Initiative-funded DMINR Project and a University of Melbourne travel grant.