How does Organizational Culture Influence the Relationship between Information Technology Governance and Organizational Performance in Finance Industry?
R Wijesinghe, H Scheepers, A Korthaus, L Liu
Proceedings of the 23rd Pacific Asia Conference on Information Systems: Secure ICT Platform for the 4th Industrial Revolution, PACIS 2019 | Association for Information Systems (AIS) | Published : 2019
The aim of this research is to examine how organisational culture moderates the relationships between IT governance performance measurement systems (ITG-PMS) usage and three organisational outcomes (i.e., organisational learning orientation, information systems (IS) strategic alignment and organisational performance). While the IS literature has been informative about various mechanisms of ITG, very few empirical insights are available on how various usage patterns of ITG-PMS influence organisational outcomes moderated by organisational culture in the financial services industry. Different organisational culture types lean towards different strategic outcomes and may lead to different usage ..View full abstract