The perceptions of translation apps for everyday health care in healthcare workers and older people: A multi-method study
Anita Panayiotou, Kerry Hwang, Sue Williams, Terence WH Chong, Dina LoGiudice, Betty Haralambous, Xiaoping Lin, Emiliano Zucchi, Monita Mascitti-Meuter, Anita MY Goh, Emily You, Frances Batchelor
Journal of Clinical Nursing | WILEY | Published : 2020
AIMS AND OBJECTIVES: Our aim was to understand the attitudes and perceptions of older people with limited English proficiency (LEP) and healthcare workers to using mobile translation technology for overcoming language barriers in the healthcare setting. BACKGROUND: Australia's cohort of people aged 65 and over has a sizeable population with LEP. In healthcare settings, difficulties with communication may potentially result in inadequate care. Mobile language translation applications have been identified as a potential way to improve communication between patients and healthcare staff when used as an adjunct to professional interpreters in low risk scenarios, however the perceptions of the us..View full abstract
The Melbourne Ageing Research Collaboration provided funding to undertake the study.