Journal article

The perceptions of translation apps for everyday health care in healthcare workers and older people: A multi-method study

Anita Panayiotou, Kerry Hwang, Sue Williams, Terence WH Chong, Dina LoGiudice, Betty Haralambous, Xiaoping Lin, Emiliano Zucchi, Monita Mascitti-Meuter, Anita MY Goh, Emily You, Frances Batchelor

JOURNAL OF CLINICAL NURSING | WILEY | Published : 2020

Abstract

AIMS AND OBJECTIVES: To understand the attitudes and perceptions of older people with limited English proficiency (LEP) and healthcare workers to using mobile translation technology for overcoming language barriers in the healthcare setting. BACKGROUND: Australia's cohort of people aged 65 and over has a sizeable population with LEP. In healthcare settings, difficulties with communication may potentially result in inadequate care. Mobile language translation applications have been identified as a potential way to improve communication between patients and healthcare staff when used as an adjunct to professional interpreters in low-risk scenarios; however, the perceptions of the use of mobile..

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