Trust Consensus Within Culturally Diverse Teams: A Multistudy Investigation
Bart de Jong, Nicole Gillespie, Ian Williamson, Carol Gill
Journal of Management | SAGE Publications | Published : 2020
Despite tremendous progress toward understanding trust within teams, research has predominately conceptualized team trust as a shared group construct, focusing almost exclusively on trust magnitude (i.e., mean level of trust) while ignoring trust dispersion (i.e., within-team differences in trust). As a result, we know little about this critical property of team trust, its determinants, and independent impact on team outcomes. We address this limitation by examining “team trust consensus”—a configural group construct capturing the extent to which team members share their levels of trust in the team—as a variable of theoretical and empirical interest in its own right. Cross-sectional data fro..View full abstract
Awarded by Netherlands Organization for Scientific Research
We are grateful for the very helpful comments and suggestions of editor Bianca Beersma, two anonymous reviewers, and the anonymous method reviewer. We are also grateful to Ashley Fulmer, Don Ferrin, Brad Kirkman, and Gerben van der Vegt, all of whom provided helpful developmental feedback on early versions of this manuscript. This research was supported by a Melbourne Business School Research Grant, a grant from the Netherlands Organization for Scientific Research (No: 016.145.243), and the KPMG Chair in Organizational Trust grant (held by the second author).