Trust Consensus Within Culturally-Diverse Teams: A Multi-Study Investigation

Abstract

Despite tremendous progress towards understanding trust within teams, research has predominately conceptualized team trust as a shared group construct, focusing almost exclusively on trust magnitude (i.e., mean level of trust) while ignoring trust dispersion (i.e., within-team differences in trust). Furthermore, the emerging literature on trust dispersion has mostly treated it as a construct of secondary importance, by focusing on its role as a moderator of trust magnitude. As a result, we know little about this critical property of team trust, its determinants, and independent impact on team outcomes (beyond trust magnitude). We address this limitation by examining ‘team trust consensus’ – ..