Conference Proceedings

Trust Consensus Within Culturally-Diverse Teams: A Multi-Study Investigation

Bart De Jong, Carol Gill, Nicole Gillespie, Ian O Williamson

Academy of Management Proceedings | Academy of Management | Published : 2020


Despite tremendous progress towards understanding trust within teams, research has predominately conceptualized team trust as a shared group construct, focusing almost exclusively on trust magnitude (i.e., mean level of trust) while ignoring trust dispersion (i.e., within-team differences in trust). Furthermore, the emerging literature on trust dispersion has mostly treated it as a construct of secondary importance, by focusing on its role as a moderator of trust magnitude. As a result, we know little about this critical property of team trust, its determinants, and independent impact on team outcomes (beyond trust magnitude). We address this limitation by examining ‘team trust consensus’ – ..

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University of Melbourne Researchers