Conference Proceedings

Managing inter-organizational boundary spanning in collaborative innovation

T Cui, Sherah Kurnia, Y Shi, K Kuan

Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020 | Association for Information Systems | Published : 2020


Despite the touted benefits of embracing collaborative innovation, organizations continue to face the challenge of benefiting from it. The crux of the issue moves beyond whether to embrace collaborative innovation towards how to integrate knowledge across organizational boundaries for innovation performance. This research draws from the boundary spanning view and the IT capability literature to explore this issue. We conceptualize coordination roles as boundary spanners, inter-organizational systems usage as boundary objects, as well as inter-organizational task interdependence as boundary spanning process characteristic. We examine how the boundary spanners and boundary objects as well as t..

View full abstract