Journal article

Impact of familiar collaboration on construction project quality: perceptions from clients and contractors in Singapore's construction industry

S Gao, SP Low, SXX Lee

The TQM Journal | Published : 2020

Abstract

PurposeDue to the fragmented and complex nature of the construction industry, many countries, including Singapore, have progressively encouraged greater collaboration amongst major stakeholders in the industry. It is hoped that doing so will result in an increase in the quality of construction projects. Given the long duration of typical construction projects, it is plausible for collaborating parties to develop close and personal relationships. In recent years, corruption cases arising from familiar collaboration have caught the public's attention. This study seeks to better understand familiar collaboration and its adverse impacts on the quality of construction projects.Design/methodology/..

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