Are we measuring what we ought to measure? A review of tools assessing patient perception of the healthcare built environment and their suitability for oncology spaces

Abstract

Healthcare built environments are increasingly considered an important contributor to patient satisfaction and wellbeing. Nevertheless, few studies have developed rigorous survey tools to capture patients' experience of such settings, and hence facilitate investigating the nexus between the built environment and health-related outcomes, in a reliable manner. Even fewer consider ambulatory oncology settings, where patients usually undergo lengthy treatment sessions. Through systematic review of electronic databases including Ovid MEDLINE, CINAHL, PubMed and Embase, this article reviews eight tools developed to measure patient perception of healthcare built environments, with particular consid..