Journal article

Addressing the knowledge management "nightmare" for construction companies

Paulo Vaz-Serra, Peter Edwards

Construction Innovation: information, process, management | EMERALD GROUP PUBLISHING LTD | Published : 2020

Abstract

Purpose Knowledge management presents a problem for the architecture, engineering and construction (AEC) industry, largely because of the industry’s fragmented structure and project-driven nature. Construction companies may be involved in a variety of projects in different locations, each having its own knowledge requirements. Companies are also expected to be competitive, flexible and innovative, but introducing new knowledge management systems (KMSs) may represent a change that is beyond the organisation’s capacity to undergo successfully, and thus becomes a “nightmare”. The purpose of this paper is to propose and test a KMS solution that can help to facilitate the capture and application ..

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Grants

Awarded by Portuguese Government through the Portuguese Association for development and Innovation (AdI) under the COMPETE/QREN programme


Awarded by European Commission through the Portuguese Association for development and Innovation (AdI) under the COMPETE/QREN programme


Funding Acknowledgements

The financial support of the company for this research is gratefully acknowledged, as is the participation of VLM consultants and CreateIT. Professor Francisco Loforte from the University of Lisbon, and Professor Antonio Grilo and Maria do Rosario from the Nova University of Lisbon each made valuable intellectual contributions. The Portuguese Government and the European Commission partially funded this research through the Portuguese Association for development and Innovation (AdI) under the COMPETE/QREN programme (Project n. 13780).