Journal article

The Use of Facebook by International Students for Information-seeking in Malaysia: A Social Network Analysis

Sarah Bukhari, Suraya Hamid, Sri Devi Ravana, Sherah Kurnia, Shanton Chang, Azah Anir Norman, Norjihan Abdul Ghani

Libri | De Gruyter | Published : 2020

Abstract

International students are valuable resources in higher education but they often face challenges due to lack of social engagement and unfamiliarity with the new social context. The use of social network sites (SNS) such as Facebook has the potential to support international students, but limited studies have examined the actual information seeking behaviour of this group of students. Therefore, this study aims to investigate the use of Facebook groups as an example of an SNS by international students for information seeking purposes. Data were downloaded from the Facebook group of international students that belong to a public university in Malaysia, and the social network analysis technique..

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University of Melbourne Researchers