Analysis of the sociotechnical practices effect on performance of quality and workers health in companies undergoing lean implementation

Abstract

The use of Socio-technical practices theory is mentioned as a satisfaction indicator of the work force within an organization. The purpose of this article is to identify the moderating effect at applying just-in-time practices on the relationship between socio-technical practices and the performance of the employees’ health quality in such companies. We carried out a survey with 144 different companies from Southern Brazil that are undergoing a lean implementation. Results indicate that Socio-technical practices have a positive significant relationship with such performance, and the concurrent adoption of just-in-time does not undermine quality and workers’ health in the companies.