Thesis / Dissertation

Accurate and Efficient Discovery of Process Models from Event Logs

Adriano Augusto, Marcello La Rosa (ed.)

Published : 2019

Abstract

Everyday, organizations deliver services and products to their customers by enacting their business processes, the quality and efficiency of which directly influence the customer experience. In competitive business environments, achieving a great customer experience is fundamental to be a successful company. For this reason, companies rely on programmatic business process management in order to discover, analyse, improve, automate, and monitor their business processes. One of the core activities of business process management is process discovery. The goal of process discovery is to generate a graphical representation of a business process, namely business process model, which is then used f..

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