Thesis / Dissertation

Informing NDIS market stewardship through consumers’ information preferences: An exploratory study

Aviva Elisabeth Beecher Kelk, Lynette Joubert (ed.)

Published : 2020


Australia’s policies have historically seen many people with disability (PWD) confined to institutions, abused, neglected and systemically denied the right to self-determination (Barnes & Sheldon, 2010; Oliver, 1992). It follows that many PWD have typically lacked choice over which services are involved in their lives. An ideology of choice has emerged in the context of publicly funded disability services, influenced by ideas associated with neoliberalism and new public management (Fotaki et al., 2008). Some welfare-state services have been “personalised” (Needham, 2011), such as Australia’s National Disability Insurance Scheme (NDIS), which uses a marketplace model to offer consumers cho..

View full abstract

University of Melbourne Researchers