Supply chain information integration and its impact on the operational performance of manufacturing firms in Malaysia

Abstract

The purpose of this paper is to investigate the impact of Supply Chain Information Integration (SCII) on the Operational Performance of manufacturing firms in Malaysia considering the role of information leakage. Design/methodology/approach: To test the model developed, we conducted an online questionnaire survey with Malaysian manufacturing companies drawn from the Federation of Malaysian Manufacturers directory of 2018. Out of the 400 questionnaires sent out to the manufacturing companies, 144 useable responses were received giving a response rate of 36 %. The data were analyzed using SmartPLS, a second-generation statistical tool. Findings: The findings of this study showed that informati..