Journal article

Transport industry adapting to change: An Australian case study

Christopher Lowe, Janet Stanley, John Stanley

Research in Transportation Economics | Elsevier BV | Published : 2020

Abstract

Growing governmental reluctance to fund local bus services is leading to increased interest in demand responsive transport (DRT). At the same time, the use of technology to facilitate access to DRT is creating circumstances for significant disruption of the way bus services are planned, contracted, delivered and regulated. This disruption creates uncertainty for bus operators but also presents an opportunity for operators to proactively adapt to better meet passenger needs and capture more of the market. This could involve diversifying their businesses, becoming total local transport providers and/or brokers, along Mobility-as-a-Service (MaaS) type lines, where the passenger is of central im..

View full abstract