Thesis / Dissertation

Overseas Qualified Nurses’ intercultural communication: An exploration of perspectives, experiences, and practices

Jalaja Susan Philip, Robyn Woodward-Kron (ed.)

Published : 2020


Overseas qualified nurses (OQNs) from non-English speaking backgrounds comprise a significant proportion of Australia's health workforce. While numerous studies have identified that OQNs encounter intercultural communication challenges and dissonance, there has been little exploration into nurse educator perspectives and few observational studies of OQNs’ intercultural communication with healthcare teams and patients. The aim of this research was to examine OQNs’ perspectives, experiences, and intercultural communication practices. The overall study design was qualitative, using semi-structured interviews and participant observation with thematic and discourse analyses, respectively. The th..

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University of Melbourne Researchers