Journal article

Future Health Today: codesign of an electronic chronic disease quality improvement tool for use in general practice using a service design approach

Barbara Hunter, Ruby Biezen, Karyn Alexander, Natalie Lumsden, Christine Hallinan, Anna Wood, Rita McMorrow, Julia Jones, Craig Nelson, Jo-Anne Manski-Nankervis

BMJ Open | BMJ PUBLISHING GROUP | Published : 2020


OBJECTIVE: To codesign an electronic chronic disease quality improvement tool for use in general practice. DESIGN: Service design employing codesign strategies. SETTING: General practice. PARTICIPANTS: Seventeen staff (general practitioners, nurses and practice managers) from general practice in metropolitan Melbourne and regional Victoria and five patients from metropolitan Melbourne. INTERVENTIONS: Codesign sessions with general practice staff, using a service design approach, were conducted to explore key design criteria and functionality of the audit and feedback and clinical decision support tools. Think aloud interviews were conducted in which participants articulated their thoughts of..

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Funding Acknowledgements

The FHT project is a multiyear project supported by the Paul Ramsay Foundation (award/grant number: N/A) and the Australian Government's Medical Research Future Fund (MRFF) Rapid Applied Research Translation programme in conjunction with the Melbourne Academic Centre for Health (award/grant number: N/A). The latter fund also provided salary support to Karyn Alexander. J--AM--N is supported by a Next Generation Clinical Researchers Programme - TRIP Fellowship Funded from the MRFF.