Introducing Medical Students into the Emergency Department: The Impact upon Patient Satisfaction.
Christopher Kiefer, Joseph S Turner, Shelley M Layman, Stephen M Davis, Bart R Besinger, Aloysius Humbert
Western Journal of Emergency Medicine : Integrating Emergency Care with Population Health | Published : 2015
INTRODUCTION: Performance on patient satisfaction surveys is becoming increasingly important for practicing emergency physicians and the introduction of learners into a new clinical environment may impact such scores. This study aimed to quantify the impact of introducing fourth-year medical students on patient satisfaction in two university-affiliated community emergency departments (EDs). METHODS: Two community-based EDs in the Indiana University Health (IUH) system began hosting medical students in March 2011 and October 2013, respectively. We analyzed responses from patient satisfaction surveys at each site for seven months before and after the introduction of students. Two components of..View full abstract