Book Chapter
Workplace Affect, Conflict, and Negotiation
Mara Olekalns, Laura Rees
The Cambridge Handbook of Workplace Affect | Cambridge University Press | Published : 2020
Abstract
In their review of negotiation research, Bazerman, Curhan, Moore, and Valley (2000) noted that researchers had focused almost exclusively on the role of negotiator cognition in shaping negotiators’ behaviors and outcomes. In the following year, three articles reported research on the role of emotions in negotiation or conflict (Web of Science database). The numbers increased slowly until 2010, when there was a marked increase. Surprisingly, since 2010, the number of new studies testing the impact of emotion on negotiation and conflict strategies and outcomes has been relatively stable and low. Despite the recognition that emotions are an integral part of conflict and negotiation, they remain..
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