Journal article

People with intellectual disability and the digitization of services

Ellen van Holstein, Ilan Wiesel, Christine Bigby, Brendan Gleeson

Geoforum | PERGAMON-ELSEVIER SCIENCE LTD | Published : 2021


As digital technologies have become ubiquitious in contemporary urban environments, geographers should recognize the co-constitutive role of such technologies in the production of space and highlight the unequal impacts of technologies, infrastructure and code on people's lives. Building on recent developments in digital geography and inequality, this paper highlights highly uneven processes of attunement with technology. Drawing on interviews with people with intellectual disability and urban services staff in Melbourne, Australia, this paper demonstrates that while creating new opportunities for some people with intellectual disability, digitization of services has also produced new barrie..

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Awarded by Australian Research Council

Funding Acknowledgements

We gratefully acknowledge contributions in time and expertise by interviewees and the team of advisers: Greg, Heather, Luke and Susan. This paper was made possible by Discovery Project funding from the Australian Research Council Grant number DP180102191.