Journal article

Aged Care Residents' Perspectives on Quality of Care in Care Homes: A Systematic Review of Qualitative Evidence

Andrew S Gilbert, Stephanie M Garratt, Leona Kosowicz, Joan Ostaszkiewicz, Briony Dow

Research on Aging | SAGE PUBLICATIONS INC | Published : 2021


There is increasing interest in harnessing aged care residents' perspectives to drive quality improvement in aged care homes. We conducted a systematic review of qualitative evidence including literature examining residents' descriptions of "quality of care" in aged care homes, using database searches and screening records according to eligibility criteria. Three independent reviewers conducted quality assessment of forty-six eligible articles and performed thematic synthesis of articles' findings. We distinguish nine key themes describing factors influencing quality care: staffing levels, staff attitude, continuity, routine, environment, decision-making and choice, dignity of risk, activiti..

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Funding Acknowledgements

The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This research was supported by funding from the Victorian Government, Department of Health and Human Services.