Journal article

Stakeholder engagement in enterprise architecture practice: What inhibitors are there?

Sherah Kurnia, Svyatoslav Kotusev, Graeme Shanks, Rod Dilnutt, Simon Milton

Information and Software Technology | Elsevier BV | Published : 2021


Context Enterprise architecture (EA) is a collection of artifacts describing various aspects of an organization from an integrated business and IT perspective. EA practice is an organizational activity that implies using EA artifacts for facilitating decision-making and improving business and IT alignment. EA practice involves numerous participants ranging from C-level executives to project teams and effective engagement between these stakeholders and architects is critically important for success. Moreover, many practical problems with EA practice can be also attributed to insufficient engagement between architects and other EA stakeholders. However, the notion of engagement received only l..

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Awarded by Australian Research Council

Funding Acknowledgements

We would like to thank the Australian Research Council for funding this study (DP14010024). We are grateful to Dr. Keith Frampton for organizing initial access to the case organization. We also appreciate the case study participants' on-going support for our research.