Journal article

Understanding key worker experiences at an Australian Early Childhood Intervention Service

Dana Young, Lisa Gibbs, Kim-Michelle Gilson, Katrina Williams, Dinah Reddihough, Jane Tracy, Utsana Tonmukayakul, Rob Carter

HEALTH & SOCIAL CARE IN THE COMMUNITY | WILEY | Published : 2021

Abstract

The delivery of family-centred practice (FCP) within Early Childhood Intervention Services (ECISs) for young children with a disability or development delay conceptualises that children's learning environments, parenting, family and community supports intersect to have the greatest impact on the developing child. The transdisciplinary key worker model is considered a best-practice approach within ECISs whereby staff work collaboratively across disciplinary boundaries to plan and implement services for children and their families. Research suggests families who have a key worker have better relationships with services, fewer unmet needs, better morale, more information about services, higher ..

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