Learning to work from home: experience of Australian workers and organizational representatives during the first Covid-19 lockdowns

Abstract

Purpose: This paper aims to provide a snapshot of workers’ experience while working from home (WFH) during the Australian lockdown in the middle of the Covid-19 pandemic. It focuses on lessons to inform organizations, employees and the design of the workspaces post-2020, human, organizational and environmental considerations may affect satisfaction, productivity and health. Design/methodology/approach: Two separate surveys were designed for this study to target Australian organizations and knowledge workers. Participants included 28 organizations and 301 employees, and descriptive and correlational analyses were conducted. Findings: Organizations stated productivity losses, maintaining cultu..