Journal article

Critical soft factors for card-based production systems implementation: A multi-method study

G Bagni, M Godinho Filho, GL Tortorella, CJC Jabbour

Brazilian Journal of Operations and Production Management | Associacao Brasileira de Engenharia de Producao - ABEPRO | Published : 2021


Goal: Although card-based systems are a mature topic in literature, studies have focused mainly on how to optimize parameter of each system. The influential of human factors in the implementation of those systems have rarely been evaluated. Therefore, this study aims to understand what are the critical soft factors for a successful card-based systems implementation. Design / Methodology / Approach: A multi-method study is used in this research, combining systematic literature review, longitudinal case study, content analysis, interviews with experts and validations with two different groups. Results: The paper proposes a list of 15 soft factors critical to a successful implementation of card..

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