Book Chapter

Action research methods in consumer culture

Julie L Ozanne, Laurel Anderson

Marketing Management: A Cultural Perspective | Routledge | Published : 2020

Abstract

Action research is an alternative approach to conducting marketing research that works with consumers and producers to co-create empirical findings that are timely, relevant, and implementable. These methods are appropriate when consumption phenomena are culturally embedded, multifaceted, and involve diverse stakeholders. The use of local cultural resources is demonstrated through oral histories that leverage the traditional practice of embedded storytelling. Oral histories capture more than simple narrative lines and also capture the important cultural categories that are worth remembering and preserving. The photos capture the rich and multifaceted sociocultural life that may be hidden fro..

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University of Melbourne Researchers