Journal article

Conceptualising Contestability: Perspectives on Contesting Algorithmic Decisions

H Lyons, E Velloso, T Miller

Proceedings of the ACM on Human Computer Interaction | Association for Computing Machinery (ACM) | Published : 2021

Abstract

As the use of algorithmic systems in high-stakes decision-making increases, the ability to contest algorithmic decisions is being recognised as an important safeguard for individuals. Yet, there is little guidance on what 'contestability'-the ability to contest decisions-in relation to algorithmic decision-making requires. Recent research presents different conceptualisations of contestability in algorithmic decision-making. We contribute to this growing body of work by describing and analysing the perspectives of people and organisations who made submissions in response to Australia's proposed 'AI Ethics Framework', the first framework of its kind to include 'contestability' as a core ethic..

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University of Melbourne Researchers