Provider perspectives on services for people seeking asylum in Australia: best practices and challenges

Abstract

Objective: People seeking asylum are often marginalised in countries to which they have turned in search of safety from persecution. As global statistics are at historical high numbers, the aim of the present study is to gain an understanding of the needs and experiences of people seeking asylum in Australia through interviews with members of organisations working within the sector. Method: A convergent parallel mixed methods study design was used with 54 service providers completing an anonymous online survey and 16 additionally completing a semi-structured phone interview. Data were analysed using descriptive statistics and thematic analysis, respectively. Results: Findings identified comp..