Journal article

Assessing readiness for lean thinking in healthcare settings: the case for Oman

Amrik Sohal, Tharaka de Vass, Prakash Singh, Shahid Al Balushi, Abdullah Said Al Hajri, Yahya Al Farsi, Rashid Al Arbi

INDUSTRIAL MANAGEMENT & DATA SYSTEMS | EMERALD GROUP PUBLISHING LTD | Published : 2021

Abstract

Purpose: Healthcare provision is costly, and patient expectations are increasing. Lean implemented within healthcare settings is one possible solution for dealing with this issue, with much of the current research in this respect mostly focused on developed countries. The research examines the applicability of lean in the healthcare sector of a developing country, specifically Oman. Design/methodology/approach: Interviews were conducted with 32 individuals representing four public sector hospitals, along with two major hospital suppliers and the Ministry of Health. The readiness of lean thinking was assessed against seven criteria. Data were then analyzed thematically. Findings: The authors ..

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University of Melbourne Researchers