Journal article

An electronic task management (ETM) system for after hours hospital work and subsequent socially mediated effects of task completion

S Marshall, B Warren, O Roodenburg, F Smolenaers, G Leon, A McKimm, M Keogh, J Stuart, M Logan, A Stripp

Proceedings of the Human Factors and Ergonomics Society | SAGE Publications | Published : 2016

Abstract

Modern Hospitals are under ever increasing efficiency pressures; patient safety and flow are paramount. In the after-hours period, many tasks such as transfers between clinical areas and procedures are delayed because the resources may be limited or poorly distributed compared to in hours. An Electronic Task Management (ETM) system was iteratively designed to support the redesign of the after hours staffing and task distribution model that addressed these delays and improved staff efficiency. The solution consisted of a task controller program installed on desktop PCs in the clinical areas and similar software on smart phones for the clinical staff (operatives) undertaking the clinical tasks..

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