Journal article

Information and communication technologies in emergency care services for patients with COVID-19: a multi-national study

Leandro Miletto Tonetto, Tarcisio Abreu Saurin, Flavio Sanson Fogliatto, Guilherme Luz Tortorella, Gopalakrishnan Narayanamurthy, Valentina Marques da Rosa, Jeslyn Tengkawan

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH | TAYLOR & FRANCIS LTD | Published : 2021

Abstract

Information and communication technologies (ICTs) are known for supporting healthcare services in dealing with adverse situations. However, little is known on the contribution of ICTs in a prolonged crisis involving a new disease, such as the COVID-19 pandemic. In this study, we carry out an exploratory investigation of which ICTs contribute the most to the emergency care of patients diagnosed with COVID-19 according to healthcare technology experts and how physicians perceive these contributions. Initially, we applied an online survey to 109 healthcare technology experts. Then, we conducted 16 in-depth follow-up interviews with emergency medicine professionals from 10 countries to identify ..

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Grants

Awarded by Conselho Nacional de Desenvolvimento Cientifico e Tecnologico


Funding Acknowledgements

This work is supported by Conselho Nacional de Desenvolvimento Cientifico e Tecnologico [grant numbers 303509/20155, 310740/2020-7].