Information and communication technologies in emergency care services for patients with COVID-19: a multi-national study
Leandro Miletto Tonetto, Tarcisio Abreu Saurin, Flavio Sanson Fogliatto, Guilherme Luz Tortorella, Gopalakrishnan Narayanamurthy, Valentina Marques da Rosa, Jeslyn Tengkawan
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH | TAYLOR & FRANCIS LTD | Published : 2021
Information and communication technologies (ICTs) are known for supporting healthcare services in dealing with adverse situations. However, little is known on the contribution of ICTs in a prolonged crisis involving a new disease, such as the COVID-19 pandemic. In this study, we carry out an exploratory investigation of which ICTs contribute the most to the emergency care of patients diagnosed with COVID-19 according to healthcare technology experts and how physicians perceive these contributions. Initially, we applied an online survey to 109 healthcare technology experts. Then, we conducted 16 in-depth follow-up interviews with emergency medicine professionals from 10 countries to identify ..View full abstract
Awarded by Conselho Nacional de Desenvolvimento Cientifico e Tecnologico
This work is supported by Conselho Nacional de Desenvolvimento Cientifico e Tecnologico [grant numbers 303509/20155, 310740/2020-7].