The Evolving Role of Internal Organization Development Offices in Higher Education: Perspectives from Australia and the United States

Abstract

Internal organization development offices, scholars, and practitioners have an important role to play in helping organizations and their leaders navigate the ambiguity, complexity, and disruption posed by the COVID-19 pandemic and in helping them repair, recover, and reinvent for a post-pandemic future. Given the wide range of contemporary challenges and the need for leaders at levels of higher education to engage directly with these challenges, internal organiza¬tion development offices will need to straddle both operational and humanis¬tic imperatives. This article provides an overview of two internal organization development offices—one in Australia and one in the United States—and how th..