Journal article
Extreme-user conditions to enhance design creativity and empathy- application using visual impairment
S Raviselvam, D Hwang, B Camburn, K Sng, K Hölttä-Otto, KL Wood
International Journal of Design Creativity and Innovation | Published : 2022
Abstract
Extreme-users who experience physical, sensory or cognitive challenges can help identify latent needs across a majority of the general population users. Identifying these latent needs may open doors to novel products, services, and systems. Empathic design techniques of simulation tools and scenarios allow designers to experience a range of extreme-user perspectives. However, research still lacks a thorough understanding of the potential impact of such techniques, especially their potential to uncover and address latent needs. This paper strengthens the understanding of simulation tools and scenarios by analyzing two user-centered workshops that applied simulated scenarios to empathize with ..
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Funding Acknowledgements
A sincere thank you to our collaborator, ETCH empathy, Singapore, for designing and conducting the workshop. A special thanks to SAVH (Singapore Association of Visually Handicapped) and all participants who took part in the study. The authors wish to acknowledge the support provided by the National Youth Council Singapore, the SUTD-MIT International Design Centre (IDC) (idc.sutd.edu.sg), and the CU Denver College of Engineering, Design, and Computing (CEDC, https://engineering.ucdenver.edu/), Comcast Media and Technology Center (CMTC, https://comcastmediatech center.org/), and Inworks Innovation Initiative (https://inworks.ucdenver.edu/w/) for its support. Any opinions, findings, or recommendations are those of the authors and do not necessarily reflect the views of the sponsors or collaborators.