The impact of Industry 4.0 on the relationship between TPM and maintenance performance

Abstract

Purpose: In this paper, the authors examine the impact of Industry 4.0 (I4.0) technologies on the relationship between total productive maintenance (TPM) practices and maintenance performance. Design/methodology/approach: Data collection was carried out through a multinational survey with 318 respondents from different manufacturing companies located in 15 countries. Multivariate data techniques were applied to analyze the collected data. Diffusion of innovations theory (DIT) was the adopted theoretical lens for our research. Findings: The authors’ findings indicate that I4.0 technologies that aim to process information to support decision-making and action-taking directly affect maintenance..