An intervention to improve the work system of neonatal resuscitation teams

Abstract

Background: Neonatal resuscitation teams face unique challenges in the delivery of patient care. Our purpose was (a) to understand team challenges and then (b) to improve the work system. Methods: The user-centred design process involved multiple iterations of requirements gathering, prototype design, evaluation, and redesign. Methods included (1) field observations, (2) interviews with neonatologists (n = 3) and neonatal nurses (n = 4), (3) tabletop evaluations with neonatal clinicians (N = 7), and (4) in-situ simulations (N = 12). Results: The intervention comprised the following four prototypes: (1) a four-page resuscitation recording form; (2) a procedural shelf attachment for the resusc..