3 Ways Hospitals Can Boost Worker Engagement

Abstract

An analysis of six years of data from more than 80 hospitals and more than 192,000 employees in Victoria, Australia, adds to the evidence that employee engagement in their jobs matters. It found that happier workers improved hospital performance in terms of hospital costs, treatment effectiveness, and hospital-acquired infections and conditions. In particular, the research identifies three key ways to boost engagement: prioritizing patient and staff safety, building a culture of accountability, and providing proof that new practices will be worthwhile.