The rise of ‘smart’ solutions in Africa: a review of the socio-environmental cost of the transportation and employment benefits of ride-hailing technology in Ghana

Abstract

Governments in Africa are licensing major global ride-hailing firms to launch operations in the continent. This is often presented as a refreshing development for the continent to leverage technology to address its twin problems of inefficient urban transport and rising youth unemployment. Interviews with ride-hailing adopters (drivers, riders, and car owners) and researchers in Ghana suggest, however, that whereas the technology is driving up the standards of road transport experience, the benefits are accessible to a select few (largely, the younger, highly educated and relatively high income-earning class). The lopsided power relations underlying the ride-hailing industry have also meant ..