Administrative burden in higher education institutions: a conceptualisation and a research agenda

Abstract

Anecdotal evidence suggests that there is growing concern about increasing administrative burden within universities around the world. At the same time, the literature explicitly devoted to the issue of administrative burden within universities remains relatively scant. Drawing on various bodies of literature and reflections on the situation at Australian universities, this paper (a) presents a conceptualisation of what constitutes administrative burden, considering its organisational implications for universities, (b) interrogates a range of potential drivers of administrative burden, and (c) outlines avenues for both future research into and for practical responses to the issue. The specif..