Assessing Mapper Conflict in OpenStreetMap Using the Delphi Survey Method

Y Choe; M Tomko; M Kalantari

Conference Proceedings

Assessing Mapper Conflict in OpenStreetMap Using the Delphi Survey Method

Y Choe, M Tomko, M Kalantari

Conference on Human Factors in Computing Systems Proceedings | ASSOC COMPUTING MACHINERY | Published : 2023

DOI: 10.1145/3544548.3580758

Abstract

Studies of mapper conflict in OpenStreetMap (OSM) have focused exclusively on cartographic vandalism and its effect on data quality. This paper takes a broader view on mapper conflict in OSM. Using a Delphi survey method, we collect qualitative data on perceived conflict from long-time OSM mappers. We ask mappers about four aspects of conflict in OSM: (1) topic of conflict, (2) factors leading to conflict, (3) effects of conflict, and (4) potential conflict management methods. Our results show that conflict in OSM can be explained by clashing values and opinions within and across different mapper subgroups and can be exacerbated by negative mapper behaviors. The boundaries of these subgroups..

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University of Melbourne Researchers

Martin Tomko Author

Mohsen Kalantari Soltanieh Author

Related Projects (1)

Self-Healing Maps: protecting maps through automatic updating processes.

This project aims to expand our ability to automatically integrate real-time data in map databases of high integrity. Our ability to sense t..

Grants

Awarded by Australian Research Council

Funding Acknowledgements

The authors wish to thank the OSM contributors for their interest and the survey participants for their open and candid feedback, which together made this study possible. The authors also thank the reviewers for their valuable comments on improving this paper. This study received funding from the Australian Research Council (Grant ID: DP170100153).