Journal article
Evaluating a peer-to-peer health education program in Australian public housing communities during the COVID-19 pandemic
Jane Oliver, Angeline Ferdinand, Awil Hussein, Ruqiyo Hussein, Jessica Kaufman, Peta Edler, Nicole Allard, Margie Danchin, Katherine B Gibney
BMC Health Services Research | BMC | Published : 2024
Abstract
Background: The cohealth Health Concierge program operated in Melbourne, Australia from July 2020 to 30 June 2022. It provided peer-to-peer support to culturally and linguistically diverse residents of high-rise public housing. During this time, the COVID-19 public health response changed frequently and included movement restriction, testing and vaccination. We conducted a mixed-methods evaluation to determine the Health Concierge program’s impact on residents’ engagement with health services and public health activities. Methods: The evaluation, informed by a Project Reference Group, used the RE-AIM framework. We analysed data from 20,901 routinely collected forms describing interactions be..
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Funding Acknowledgements
The authors would like to acknowledge: all participants who contributed their time and effort to this evaluation study; the Project Reference Group members who guided this evaluation; cohealth, the Victorian Government Department of Families, Fairness and Housing, the MARG Foundation and Foundation House, who supported us in participant recruitment; and the data collectors who recruited, surveyed and interviewed participants.