Journal article
Health information and resources in hospital outpatient waiting areas may not meet the needs of older adults from culturally and linguistically diverse backgrounds: A cross-cultural qualitative study
CE McDonald, CL Granger, J Louie, T Tran, LJ Remedios
Health Information and Libraries Journal | Published : 2025
DOI: 10.1111/hir.12534
Open access
Abstract
Background: Health information and resources are often provided in hospital outpatient waiting areas but may not meet the cultural and health literacy needs of older adults from culturally and linguistically diverse (CALD) backgrounds. Objectives: To explore the perspectives and experiences of Cantonese- and Vietnamese-speaking patients and carers in this setting. Methods: This qualitative interview-based study was conducted from December 2019 to March 2020 at a single outpatient rehabilitation service located at a tertiary public hospital. Four adult consumers (two older adult patients, two caregivers) from CALD backgrounds participated in semi-structured interviews with bilingual researche..
View full abstractGrants
Awarded by Australian Commonwealth Government Research Training Program Scholarship
Funding Acknowledgements
The authors wish to acknowledge the support of the following managers: Alana Jacob and Sandra Savy. They also wish to offer thanks to the following departments for their support of this study: Department of Allied Health-Physiotherapy and the Community Therapy Service at The Royal Melbourne Hospital. Open access publishing facilitated by The University of Melbourne, as part of the Wiley - The University of Melbourne agreement via the Council of Australian University Librarians.