‘Telehealth for all’: capitalising on the power of virtual healthcare for persons with disability in India

Abstract

Introduction: Virtual healthcare holds significant potential to advance inclusive healthcare for persons with disabilities in India, supporting the World Health Organization’s goal of Universal Health Coverage. However, individuals with disabilities often face barriers to accessing virtual healthcare due to a lack of disability-inclusive infrastructure, technology, and operational support, which further limits equitable service delivery. This study aimed to investigate the experiences of persons with disabilities and their caregivers regarding virtual healthcare services in India. The focus was on assessing the accessibility, availability, acceptability, and quality (AAAQ) of these services...